Privacy Policy

Effective Date: 01/01/2024

At Scent Passion Perfumery Industries L.L.C., we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

We collect personal information that you provide to us directly when you use our website. This may include:

Personal Identification Information: Name, email address, phone number, shipping and billing addresses.
Payment Information: Credit/debit card details, bank information, and transaction history.
Purchase Information: Products you’ve ordered, delivery preferences, and communication history.
Technical Information: IP address, browser type, device type, and browsing activity on our website through cookies and other tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

Order Processing & Fulfillment: To process your purchase, send confirmations, and ship your products.
Customer Service: To respond to inquiries, provide product support, and handle returns or complaints.
Marketing & Promotions: To send you promotional emails, newsletters, and special offers, if you opt-in.
Website Improvement: To analyze and improve the functionality, user experience, and security of our website.
Compliance & Legal Requirements: To comply with applicable laws and regulations.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with trusted third parties under the following circumstances:

Service Providers: We may share your data with payment processors, delivery companies, or IT service providers to fulfill orders and improve our services.
Legal Obligations: We may disclose your information if required by law, regulation, or legal process.
Business Transfers: In case of mergers, acquisitions, or any form of sale of some or all of our assets, your personal information may be transferred.

4. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve user experience, understand site usage, and provide targeted advertising. You can manage your cookie preferences through your browser settings. Disabling cookies may affect certain functionalities of our site.

5. Data Security

We take appropriate technical and organizational measures to safeguard your personal information from unauthorized access, disclosure, or alteration. These include encryption, secure servers, and firewalls. However, no method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access, Correct, or Delete your personal information held by us.
Opt-out of marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.
Request Information about how your data is used, and request restrictions on the processing of your personal data.

To exercise any of these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites. We recommend reviewing their privacy policies before providing any personal information.

8. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or process personal information from minors.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated policy taking effect immediately upon posting.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Scent Passion Perfumery Industries L.L.C.
Ajman, UAE
Email: [email protected]