Frequently Asked Questions
Frequently Asked Questions
Find answers to common questions about our fragrances, shipping, and policies.
About Our Fragrances
Are your perfumes authentic?
Yes, absolutely. All Gland Lures fragrances are 100% authentic and original. We craft our perfumes using premium ingredients and stand behind the quality of every bottle we sell.
How long do your fragrances last?
Our eau de parfums are formulated for exceptional longevity, typically lasting 8-12 hours on the skin. Longevity can vary based on skin type, climate, and application method.
Are your fragrances unisex?
Many of our fragrances are designed to be unisex and can be worn by anyone. Scent is personal, and we encourage you to choose fragrances based on what resonates with you, regardless of traditional gender classifications.
What's the difference between Eau de Parfum and Eau de Toilette?
Eau de Parfum (EDP) contains a higher concentration of fragrance oils (15-20%) compared to Eau de Toilette (5-15%), making EDPs longer-lasting and more intense.
How should I store my perfume?
Store your fragrances in a cool, dry place away from direct sunlight and heat. Avoid storing in bathrooms where temperature and humidity fluctuate. Proper storage helps preserve the fragrance's integrity.
Ordering & Shipping
Do you offer free shipping?
Yes! We offer free shipping on orders within the UAE. Delivery times vary by location but typically arrive within 2-5 business days.
Can I track my order?
Absolutely. Once your order ships, you'll receive a tracking number via email so you can monitor your delivery every step of the way.
Do you ship internationally?
Currently, we primarily serve customers in the UAE. For international shipping inquiries, please contact our customer service team.
Returns & Exchanges
What is your return policy?
We want you to love your fragrance! If you're not completely satisfied, you can return unopened bottles within 14 days of delivery for a full refund. Due to the nature of fragrance products, we cannot accept returns on opened bottles unless the product is defective.
What if my order arrives damaged?
We take great care in packaging, but if your order arrives damaged, please contact us within 48 hours with photos. We'll arrange a replacement or full refund immediately.
Using Your Fragrance
How should I apply perfume for best results?
Apply to pulse points (wrists, neck, behind ears) where skin is warmest. Don't rub your wrists together as this can break down the fragrance molecules. For longer wear, apply to moisturized skin or layer with an unscented lotion.
How can I make my fragrance last longer?
Apply to moisturized skin, focus on pulse points, avoid rubbing, and consider layering with matching body products if available. Storing your fragrance properly also helps maintain its potency.
Can I wear multiple fragrances at once?
Yes! Fragrance layering is an art. Start with lighter scents and build to heavier ones, or choose complementary fragrance families for a unique signature blend.
Still Have Questions?
We're here to help! Contact us at scentpassionmedia@gmail.com and our team will get back to you within 24 hours.